On Windows 7.
If you get an error message suggesting that the user doesnt have the correct rights to create a new directory inside the designated CLIOP export networkpath. This might be, because you are running Exact in an elevated state (as administrator). This is needed by some users to netupdate the client, but will cause all sorts of problems when the client is used in this state.
To resolve this problem, verify that the user has the proper rights on the designated network location. This can simply be done by opening the path in windows explorer, next create a folder and file. If this is succesfull the network rights are correct (so you dont need to create a new support call 😉
Next verify that the exact client isnt running as administrator. You can verify this by rightclicking the shortcut, and then select properties. Locate the ‘Compatibility’ tab, and verify that the checkbox ‘run as administrator’ isnt checked. IF it is, uncheck it and apply the new settings.
If network policies allow, also verify that the checkbox isnt checked on the exact binairy inside the exact installation dir.
I hope this helps 🙂